Values and Ethics

Mission

Our mission is to provide thermal solution to our customers with the total satisfaction at lowest landed cost and minimal risk in shortest possible lead time.

Quality Policy

SNS started it manufacturing operation in Toronto-Canada in August 2009 and received ISO certification in November 2011.

 

It is our policy to supply products which meet or exceeds customer requirements for quality, delivery, performance, and value.

 

We continually strive to be the best in our industry, by fostering a quality culture based upon teamwork, responsibility, accountability, on-time deliveries, communications, integrity and trust. SNS performs an annual review to improve its Quality Management System.

Vision

Our vision is to become supplier of choice for air cooled & liquid cooled products around the world for domestic & military application.

Code of Ethics

SNS Cooling technology is committed to the highest standards of ethical business conduct. These standards reflect our core values. We believe that adherence to these standards ensures our long-term success, even though we may decide to forgo some perceived near-term business opportunities. Regardless of their positions with the company or their locations, we expect the business behavior of all employees to conform to these statements:

 

Equality: We shall recognize the individual rights of all members of the community in accordance with the Canadian Charter of Rights and Freedoms depending on location of facility, and display a fair sense of justice.

Truth: We shall make accurate claims to our customers, use only competent testimonials, and strive to be open about all aspects of the products or services we offer.

Honesty: We shall uphold the principle of fair play and be vigilant against conduct which has the intent, capability, or effect of being deceptive towards our customers.

Integrity: We shall not merely abide by the law in a technical way but will strive to serve our customers with honest values, avoiding all devices and schemes which prey on human ignorance or gullibility.

Cooperativeness: We shall support a healthy marketplace for all through cooperation with customers, other businesses, and every person who would benefit from an ethical, free-market system.

Self Regulation: We will honor all commitments and guarantees, and seek to resolve any disputes in a fair and expeditious manner. We will investigate and fully inform the consumer of any health, environmental, safety or other hazards posed by the normal use of our products or service.

Environment: SNS cooling technology will promote ROHS Initiative for Waste Electrical and Electronic Equipment (“WEEE”) set by European Union.

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